If you wish to receive our products in a country not listed above, please write us an email at info@riserva.it and we will inform you about the service we can provide and the shipping costs.
Shipment typically occurs two business day after the order (respectively the payment) is received. Delivery time can be up to 7 business days (Monday through Friday, excluding holidays).
Depending on the delivery country, your order is being sent with one of below shipping services:
Fedex /GLS/DHL or Bartolini
The delivery costs are indicated for you during the product selection and are invoiced at the end of the order in addition to the price of the products.
* For customers outside the European Community: your local customs department may charge you taxes/duties. These are not included in our shipping cost! Check with your local customs department about the level of these costs, to avoid nasty surprises.
If for any reason you are not satisfied with your purchase, you can simply return it to us within 14 days of delivery. Returns are handled in a few simple steps:
MasterCard, Visa, American Express Payment will be completed at the end of the order over a secure connection. Please note that your credit card company might charge you an international fee since our company is based in Italy.
PayPal Payment will be completed at the end of the order over a secure connection.
The bank transfer is also possible but the order will be confirmed if we will receive the money in seven days, otherwise your order will be canceled.
If an invoice is needed, please request it with an e-mail at the moment of the purchase.
There is not a minimum order, except for United Kingdom which is 160.00 €
If the delivery address is in an European country, in order to take advantage of free shipping, it is required a minimum amount of €150.00
In merito all’obbligo di pubblicazione di cui al comma 125 della L124/2017, si segnala che la società ha ricevuto garanzia dalla Banca del Mezzogiorno MedioCredito Centrale SpA, per un importo nominale di finanziamento Covid pari a 30.000 euro di cui al DL 23 del 08/04/2020.
Inoltre, la società ha ricevuto nel 2020 i seguenti aiuti: euro 14.292 contributo a fondo perduto ex DL 34/2020 art 25; euro 2.400 credito d’imposta locazioni ex DL 34/2020 art 28 e nel 2022 i seguenti: euro 3.090,66 Esonero contributi previdenziali ex art. 3 DL 104/102; euro 5.347,93 Fondo di garanzia Lg. 662/96; euro 158,42 Credito d’imposta Energia DL Aiuti 50/2022, 115/2022 e 144/2022.
